Setting Initial Process Questions

To set the initial questions asked when a user requests a Password Reset, select 22. Initial Identification in the Password Reset main menu. The Initial ID Fields menu appears.

​                              ​ Initial ID fields​                                                                                                                  ​ Number the fields that will be used for initial identification.               ​  ​ Press F7 few times to set field as: * Mandatory, - Omitted (GUI),  ​             ​                                     # Omitted (Green), + Protected​                                                                                                                                                                                ​ Use F10/F11 to scroll among the languages, F8 to change texts.                ​                                                                                   ​ Select​  ​ Initial identification fields in: ​ English   ​ (​ ENG​ )​                  ​   1.00​ *​ ID. Number                                   ​ ​           ​              ​       ​  ​ Birth date                                   ​ ​           ​              ​       ​  ​ Cell phone                                   ​ ​           ​              ​       ​  ​ Email address                                ​ ​           ​              ​       ​  ​ Employee number                              ​ ​           ​              ​       ​  ​ Family name                                  ​ ​           ​              ​       ​  ​ First name                                   ​ ​           ​              ​       ​  ​ Preferred language                           ​ ​           ​              ​       ​  ​ Office phone                                 ​ ​           ​                                                                                ​      More...​                                                                                 ​  F3=Exit​ ​ F7=Remove​  ​ F8=Change Text​ ​ F10=Prv. lang.​ ​ F11=Next lang.​ ​ F12=Cancel​  ​                                                                                                                                                                  ​

With this screen, you can set the questions that a user can be asked in the initial phase of the Password Reset process. You can set the questions for multiple languages and determine which questions must appear and which must not.

To set the questions that must appear and the order in which they are asked, enter a number in the Select field for each question. The numbers determine the order in which the questions are asked. They do not have to be integers. A question numbered "1.5", for example, would appear after a question numbered "1" and before a question numbered "2".

To remove a question from the list of possible questions presented on a web interface, place the cursor in the Select field for the question and press the F7=Remove key. A minus sign appears to the right of the field.

To remove the field from list of possible questions on the green screen interface as well as the web, press the F7=Remove key again. A pound sign ("#") replaces the minus sign.

To remove the pound sign and include the field, press the F7=Remove again.

To cycle among the languages in which questions can appear, press the F10=Prv. lang. and F11=Next lang. keys. The questions appear in the languages defined for the system. To edit the question texts, press the F8=Change Text key. You can then enter and change the text of the questions, including further explanations if needed.

When you have finished entering or changing values, press Enter to return to the Password Reset screen.