Testing Password Reset

Use the Test Password Reset functionality to ensure that, if needed, users can reset their passwords without needing to involve the Help Desk.

To test password reset, select 61. Test Password Reset from the main menu. The Password Reset screen appears.

​                                  Password Reset                               ​                                                                                   ​ Password Reset will automatically provide you a new personal password,        ​  ​ after you provide correct responses to your personal identification questions.​  ​ The new password will be sent in accordance with your organization's preferred​  ​ method (Email, SMS, etc.).                                                    ​                                                                                   ​ Use Password Reset only for yourself. Other uses are not allowed as they may  ​  ​ breach your organization's security regulations and may also be a             ​  ​ criminal offence.                                                             ​  ​                                                                               ​                                                                                   ​ Appropriate measures may be taken against those found misusing the product!!! ​  ​                                                                               ​  ​ Employee number. . . . . . . :​  ​                                              ​  ​ Office phone. . . . . . . . .:​  ​                                              ​                                                                                                                                                                                                                                                                                                                                                                                                                       ​ F3=Exit   F12=Cancel                                                      ​      ​                                                                                                                                                                  ​

Password Reset asks questions from the set defined on the Initial Questions screen (shown in Setting Initial Process Questions).

Enter the answers that you set earlier for that user name via the Modify Questions screen (shown in Managing Private Questions for a Person).

If the information is correct, a screen appears, telling you that a verification string has been sent by email or SMS and prompting you to enter the code once it is received.

If you enter the code correctly, the Select User for Password Reset screen appears, showing a list of system users associated with that Person.

​                      ​ Select User for Password Reset          ​                                                                                                   ​ Person . : ​ BOGON001  ​ John Bogon                                        ​                                                                                        ​ Type options, press Enter.              ​                                         ​ 1=Select      (Select only ONE user from the list)​                                                                                                              ​ Opt  User               System          ​                                        ​ ​  ​  ​ DB        ​ ​ AS400​ ​ S520    ​                                                 ​  ​  ​ MUFIN     ​ ​ AS400​ ​ S520    ​                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ​       Bottom​  ​ F3=Exit   ​                                                                                                                                                                                                                                        ​

To select the user whose password you want to change, type the digit 1 in the Opt field for that user and press the Enter key.

A dialog appears confirming that Password Reset has sent the user a new, temporary password.

​                      ​ Select User for Password Reset          ​                                                                                                   ​ Person . : ​ BOGON001  ​ John Bogon                                        ​                                                                                        ​ Type options, press Enter.              ​                                         ​ 1=​ ......................................................................​          ​ :​ ​                            Password Sent                    ​     ​ :​      ​ Opt​ :​                                                                   ​ :​      ​ ​  ​ ​ :​ ​ A new password was sent to mail  box -                      ​     ​ :​       ​ 1​ ​ :​ ​ BOGON@EXAMPLE.COM, BOGON002@EXAMPLE.COM                         ​ ​ :​          ​ :​                                                                   ​ :​          ​ :​ ​ Press Enter to continue.                                    ​     ​ :​          ​ :​                                                                   ​ :​          ​ :....................................................................:​                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              ​       Bottom​  ​ F3=Exit   ​                                                                                                                                                                                                                                        ​

Log in again with that user name and the temporary password. A screen appears requiring you to set a new password. Press Enter to dismiss that message.

A second screen appears with which you can set a new password.

In the Current passwordfield, type or paste the temporary password that you had received.

In the New password and Repeat New Password fields, enter a new password, which must meet your system's security standards, then press the Enter key.

Your password is set to the new value and the OS/400 Main Menu appears.